What is Your Returns/Exchanges Policy?
We do not currently offer returns but we DO allow exchanges within 30 days of purchase. Items must be in the same condition with tags and the new item must be of equal or lesser value.
NOTE: If the new item is of lesser value you will not receive a refund or credit for the difference
Can I Track My Order Once It Has Shipped?
You'll receive an email once your order has shipped containing your tracking link. Alternatively, you can log into your Redanimal surfshop Account and track your order there!
How Long Until My Order Is Delivered?
Once you place your order, please allow up to 48 hours for your order to process. Once your order has been processed, you’ll receive your package within 5-10 business days! Please check your email for tracking information or your account through Redanimal surfshop Appare for an up-to-date status.
What Are The Benefits Of Subscribing With SMS?
When you subscribe to our SMS with your phone number, you’ll receive EXCLUSIVE offers and announcements of new releases! You will have the option to unsubscribe at any time. Normal messaging rates may apply.
Do You Offer Free Shipping?
At Redanimal surfshop, we offer free shipping for all orders over $100. Use your Redanimal surfshop account to track your shipment or use the link provided in your email after your order is placed.
What Payment Options Do You Accept?
We currently accept the following payment types:
- AMEX
- Apple Pay
- Discover
- Mastercard
- Visa
- Afterpay
- PayPal